“All user chats are still protected by end-to-end encryption, which means that anyone – including WhatsApp and Facebook – cannot read user messages.”
WhatsApp wants its users to be clear that:
* The business can now use Facebook’s hosting infrastructure to chat via WhatsApp
* This means that conversations with the business can be stored on Facebook servers
* If the user talks to a business that chooses a storage method outside of WhatsApp, we will display a notification on chat
* Users are then entitled and free to choose whether they want to interact with the business or not
“Conversations with business accounts that use the free WhatsApp Business application, or those using the WhatsApp Business API but still use the WhatsApp hosting service, are still protected by end-to-encryption. end as usual, “wrote management.